These terms and conditions (version July 2026) have been filed with the Chamber of Commerce and apply to all quotes, agreements and deliveries of AgentsLabs.
Article 1 — Definitions
- AgentsLabs: the contractor, reachable at info@agentslabs.net.
- Client: the natural or legal person with whom AgentsLabs enters into an agreement.
- Agreement: any arrangement between AgentsLabs and the client for the provision of services, including the design, construction, hosting and maintenance of websites, custom software and AI agents.
- Materials: all data supplied by the client, such as texts, images, logos, branding and login details.
Article 2 — Applicability
These terms apply to every quote, agreement and delivery between AgentsLabs and the client. The client's general (purchasing) terms and conditions are expressly rejected. Deviations from these terms are only valid if they have been agreed in writing.
Article 3 — Quotes and formation
All quotes are without obligation and valid for thirty days, unless stated otherwise. An agreement is formed as soon as the client accepts the quote in writing (including by email), or as soon as AgentsLabs makes a start on the execution with the client's consent. Quotes are based on the information provided by the client; the client vouches for its accuracy and completeness.
Article 4 — Execution of the assignment
AgentsLabs will perform the agreement to the best of its knowledge and ability, in accordance with the requirements of good workmanship. All agreements have the character of a best-efforts obligation. For results that depend (partly) on third parties — such as the behaviour of AI models, external APIs, search engines or hosting platforms — AgentsLabs cannot guarantee any outcome.
Any (delivery) deadlines mentioned are indicative and never constitute strict deadlines. Changes to the assignment (additional or reduced work) are discussed in advance, including the consequences for price and schedule.
Article 5 — Client cooperation
The client supplies in good time all materials, information and access reasonably required for the execution, and provides feedback within the agreed deadlines. Delay in delivery postpones the schedule by an equal period. The client guarantees that they are entitled to use the supplied materials and indemnifies AgentsLabs against third-party claims in this regard.
Article 6 — Prices and payment
All prices are exclusive of VAT and other levies, unless stated otherwise. Payment must be made within 14 days of the invoice date. In the event of late payment, the client is in default by operation of law and the statutory (commercial) interest and reasonable collection costs are due. If payment is not forthcoming, AgentsLabs may suspend the work until payment has taken place.
Article 7 — Delivery and acceptance
After delivery, the client receives a test period of 14 days to assess the work. The assignment is deemed accepted as soon as the client approves the work, takes it into use, or as soon as the test period expires without written notice of defects. Minor defects that do not substantially impede use do not constitute grounds for refusing acceptance; AgentsLabs will repair these within a warranty period of 30 days after acceptance.
Article 8 — Intellectual property
All intellectual property rights in the custom work developed by AgentsLabs — including the code — vest in AgentsLabs until the client has fully fulfilled all obligations under the agreement. After full payment, these rights transfer to the client, insofar as the law permits.
Third-party components — such as open-source libraries, fonts, plugins and AI models — are subject to the licence terms of the respective suppliers; the client acquires a right of use in accordance with those licences. Until full payment, the client has only a non-exclusive, revocable right of use. AgentsLabs may use the delivered work as a reference in its portfolio, unless otherwise agreed in writing.
Article 9 — Liability
The liability of AgentsLabs is limited to compensation of direct damage and to a maximum of the invoice amount of the assignment (or the part of the assignment) to which the liability relates. Liability for consequential damage — including loss of profit, missed savings, loss of data and damage due to business interruption — is excluded. The client is responsible for making back-ups of their own data, unless expressly agreed otherwise.
Article 10 — Hosting and maintenance
If AgentsLabs provides hosting or maintenance services, it will make its best efforts to achieve the highest possible availability. No service level agreement (SLA) or guaranteed uptime applies, unless this has been expressly agreed in writing. Scheduled maintenance will be announced in advance where possible. AgentsLabs is not liable for failures or interruptions at third parties, such as internet providers, domain registrars or cloud platforms.
Article 11 — Confidentiality
The parties keep strictly confidential all confidential information they obtain from each other in the context of the agreement, both during and after the end of the agreement, and use it exclusively for the purpose of the agreement.
Article 12 — Force majeure
AgentsLabs is not obliged to fulfil any obligation if it is prevented from doing so as a result of force majeure, and in that case owes no compensation. If the force majeure lasts longer than 60 days, both parties have the right to dissolve the agreement in writing, with settlement of work already performed.
Article 13 — Duration and termination
An assignment ends by operation of law after delivery and acceptance, except for ongoing services. Agreements for continuous services (such as hosting and maintenance) are entered into for an indefinite period and can be terminated in writing by either party with a notice period of one month. In the event of early termination of an assignment by the client, the work already performed and costs incurred are due.
Article 14 — Applicable law and disputes
Dutch law applies to all agreements with AgentsLabs. The parties will first try to resolve disputes in consultation. If that fails, the court with jurisdiction under applicable law will hear the dispute, unless mandatory law prescribes otherwise.